No matter how self-assured you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.
• What is assertiveness? If you want to learn how to be assertive – you first need to understand what it entails. • The four types of communication – which one do you use most? • Rights and responsibilities – being assertive really comes down to being able to stand up for your own or other people’s rights in a calm, positive way. • Foundations for change – in reality, the barriers that prevent us from being more assertive are in our own heads. • “I” Messages - when you replace “You” messages with “I” messages you are able to provide feedback safely. • The Bonsai Principle – like a bonsai tree, when it comes to assertive communication, less can be more. • Non-assertive choice – an assertive person can decide not to act assertively. • Assertive check-up – how assertive are you? • How to say “No” – if you want to be successful you’re going to have to get comfortable with saying “no” from time to time.
• Anyone tired of holding back in conversations. • Anyone fed up of having people take advantage of them. • Anyone with a quick temper who finds other people infuriating. • Or anyone who’d like to learn more about what assertiveness actually is.