Effective communication is one of the most important life skills we can learn – and yet it’s not something most people put a lot of effort into. We accept that some people are naturally good at public speaking, or are really good at getting their point ac
• Introduction; Why Communication Matters • Body Language – How We Really Communicate • Effective Listening Skills • The Power of Effective Questioning • Written & E-Mail Etiquette for the Workplace
Ask any employee in any organisation, large or small, about problems they face at work on a daily basis and you will usually find communication lying at the heart of it. The Communicating Effectively course is suitable for any member of staff whose work depends on successful interactions with others and want to maximise the impact their communication skills have at work.